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London Mint Office terms and conditions:
Terms and Conditions of Sale : • The London Mint Office Ltd reserves the right to refuse to supply any individual or company. • All items shown are subject to availability and may be withdrawn at any...
Date Updated: 20/03/2012
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Undated 20p registrations are now closed.
The London Mint Office are no longer accepting any new registrations in the Undated 20p Quest as of 16th March 2012. We will be accepting no new coins as of April 3rd 2012. Any coins...
Date Updated: 26/03/2012
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How do I return my product?
If you decide that you would not like to keep the item, you can obtain a returns label from our returns page . If you do not have access to a printer, please contact us and we will be happy to post...
Date Updated: 20/03/2012
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I have a coin I would like to return. What should I do?
Most of the coins we provide our customers are limited in quantity. For this reason, we always have customers waiting to receive coins and we are therefore happy to provide a 14 day "no quibble"...
Date Updated: 19/03/2012
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I am no longer in a position to collect. Can I cancel my subscription?
You can cancel your subscription at any time, please simply contact us to let us know. Please remember that we can put collections on hold for up to 3 months if you would rather just have a...
Date Updated: 20/03/2012
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Do I need to pay for postage when I return a coin?
No, we always operate a free of charge returns service, as all our coins have a 14 day approval period, and are sent under no obligation . Please visit our returns page to print off one...
Date Updated: 20/03/2012
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If I start in a collection am I obliged to buy all the coins?
No. If you receive a coin which you do not wish to keep you can return the item under the terms of our 14 day "no quibble" returns policy. Our returns labels are available via our returns...
Date Updated: 20/03/2012
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I have more than one coin to return. Can I send them back together?
Coins should be sent seperately when returned. You can download as many labels as required from our returns website or you can contact us and we will be happy to post out as many...
Date Updated: 07/12/2011
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Can you value my coins for me?
It is not possible for us to provide valuations of collections or individual coins. Any potential valuation also constitutes as financial advice, which we are not legally permitted to give...
Date Updated: 20/03/2012
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Can I pay online?
Unfortunately, we do not offer online payments at present. Please make payment via remittance or cheque. If paying by cheque, please enclose your remittance slip with your cheque so we can allocate...
Date Updated: 20/03/2012